FAQ

How do I delete a Smart Form?
Erasing a Smart Form is quick and easy but also permanent. So make sure you are deleting the correct Smart Form. There is no undo.  1. Go to the survey you...
Thu, 18 May, 2017 at 6:48 PM
How do I copy a Smart Form?
Sometimes you create a Smart Form that is so great you need to make a copy. The following steps will walk you through the process. Reminder if you are just ...
Thu, 18 May, 2017 at 5:18 PM
How to Change the Order of Smart Forms
To edit your survey: Go to the survey you are editing Home Page.  To select a Smart Form: On your, Survey Home Page click on the Smart Form icon y...
Mon, 10 Apr, 2017 at 1:01 PM
How To Launch your Survey
1. To edit your survey: Go to your Survey Home Page. 2. To review your survey: Click on the Preview button (eye icon) below your Smart Form image. ...
Thu, 18 May, 2017 at 6:33 PM
How To Deactivate your Survey
1. To select your survey: On your My Surveys Page find the survey you want to deactivate.  2. To deactivate your survey: On your Survey Card click on the ...
Thu, 18 May, 2017 at 6:00 PM
How do I export my Data?
1. To access your metrics page: On your My Surveys Page, click on the center of your survey card.    2. To view your results: Scroll through the ...
Thu, 18 May, 2017 at 6:02 PM
How do I add weighted responses, calculator or conditionals to answers?
Weighting, calculator or conditional logic are all names for the feature that allows you to have a custom Thank You message at the end of your survey based ...
Thu, 30 Mar, 2017 at 2:33 PM
How do I change the survey settings or background color?
To edit your survey: Go to your Survey Home Page  2. To change your survey settings: Click on the tag icon above the Welcome Screen icon in the...
Fri, 31 Mar, 2017 at 11:51 AM
What is the status of my Survey? AKA the rocket ship looking thing.
Surveys can be in one of three states: Ready to launch, launched, and deactivated. Below you will find a guide for discovering the state of your survey and ...
Thu, 18 May, 2017 at 6:26 PM
How do I edit my Survey?
Before you try to edit your survey remember that you cannot edit a survey once it has been launched. You can <copy a survey> and then edit that survey...
Mon, 10 Apr, 2017 at 2:00 PM